The VBC is a cashless venue - cash is not accepted at the concession stands or bars. Cash is still allowed at the Havoc merchandise stands and chuck-a-puck table.
The Huntsville Havoc Season Ticket Holder entrance is located in the hallway adjacent to the Huntsville Havoc front office and VBC Box Office.
Season Ticket Holder doors will open 1 1/2 hours before puckdrop and remain open until puck drop. After puck drop, season ticket holders must enter through the main entrance into Propst Arena.
Single-game ticket holders are asked to enter via the main Propst Arena doors which open one hour before puck drop.
The Von Braun Center is committed to creating a safe, comfortable and enjoyable experience for all guests. All guests shall remain respectful and courteous to their fellow patrons and comply with requests from VBC staff regarding policies, emergency response procedures, and behavior that impacts the event experience of fellow patrons. The Von Braun Center values the support of all guests and reserves the right to eject any guest for any reason, including not treating other guests attending the event with dignity and respect.
To provide a safer environment for the public and significantly expedite guest entry into PROPST ARENA, the VBC has created a Bag Policy that limits the size and type of bags that may be brought into the arena.
The VBC recommends leaving bags at home. However, if a bag is necessary, the bag must meet the following criteria:
CLEAR BAGS:
Must be under 12"x12"x6" and made of plastic, vinyl, or PVC. Bags may not have colored tinting, or obstructive patterns or attachments that conceal any part of the clear bag. Simple logos are permitted. Diaper bags must be clear.
NON-CLEAR BAGS:
•Non-clear bags under 5”x7” will be permitted. Any type of non-clear bag exceeding 5”x7” in size will not be permitted inside the arena.
•Diaper bags and medical bags must be clear and meet VBC bag policy specifications. Baby and infant care items (bottled formula/milk, small snacks) are allowed in the clear diaper bag but must have a child present.
•Exceptions may be made for medically necessary items only after proper inspection by security personnel. Medical bags or special medical equipment can be screened at any of our venues’ entry points for your event. Guests who have these items should alert security to check their bags and tag as a medical-approved bag.
PROHIBITED ITEMS:
•Outside food and beverage, weapons, pets, strollers, and professional camera equipment are strictly prohibited.
[CLICK HERE TO DOWNLOAD PROPST ARENA BAG POLICY AS PDF.]
ADDITIONAL PROHIBITED ITEMS:
Aerosol cans
Backpacks/Briefcases/Suitcases
Bottles or cans
Cameras/camera bags
Chains
Coolers
Firearms
Fireworks
Flashlights
Food and drink purchased outside of the Von Braun Center
Frisbees and/or beach balls
GoPro cameras
Illegal drugs or alcohol
Jewelry or belts of any kind containing spikes or studs
Laser pointers
Pepper Spray
Pets
Pocketknives
Poles or sticks
(including signs attached to poles)
Recording devices
Selfie sticks
Stun gun/ Taser
Umbrellas
Weapons or other dangerous devices
