All tickets for Havoc games at the VBC will be digital and can be accessed through a mobile device to improve security, reduce the risk of ticket fraud, and offer added convenience. Fans also enjoy the flexibility of being able to immediately transfer tickets to friends or family members. Step-by-step instructions, recommendations, and frequently asked questions are shared below.
The Havoc Account Manager provides a convenient, simple, and secure way for fans to manage tickets free of charge! Using the Havoc Account Manager, fans can:
- View tickets on a mobile device
- Transfer tickets to friends and family
- Update account information
The easiest way to manage tickets is through the Official Havoc Rewards app! Download the app now on the App Store and Google Play.
A mobile device is the ticket on gameday! Fans should add tickets to Apple Wallet or Google Wallet accounts before leaving home to avoid relying on WiFi connectivity on or near the VBC. Ensure that the mobile device has a good charge, and turn the screen brightness to its highest level before scanning at the gate. Print at Home PDF tickets are no longer issued or accepted for entry at any Havoc game.
For fans who do not know their password or are logging into the Havoc Account Manager for the first time, click on "Forgot Password?"
Have questions? Feel free to call (M-F, 9:00 a.m. - 5:00 p.m.CT) or tickets@huntsvillehavoc.com.
Digital tickets allows fans to use a mobile device as a game ticket. Fans will gain admission into the VBC via a unique barcode code, which will be scanned directly from a mobile device. For the easiest entry into the venue, fans should download the Havoc Rewards app from the App Store (iPhone) and Google Play (Android).
Yes. Fans can view all of their tickets by swiping left or right from a mobile device. We highly encourage fans transfer a ticket to each member of their party to allow for the easiest entry and access throughout the venue.
No. With digital tickets, all tickets are fully digital and only accessible on a mobile device. PDF tickets have been discontinued and will no longer be accepted at any Havoc games so as to further combat fraud and counterfeiting commonly associated with PDF tickets. As a reminder, a mobile device is the ticket.
Fans can contact the Havoc Office at tickets@huntsvillehavoc.com and they will work with them to determine the best way to get into the game.
It is recommended to view and add tickets to the mobile device's digital wallet at least 48 hours before the event.
Yes! After you're logged into your account manager, you can select a game and an option will show at the bottom to transfer to another person's email or phone number.
Before arriving at the game, download your tickets to Apple Wallet or Google Wallet. Once the tickets are downloaded, connectivity or Wi-Fi is not required to access tickets.
No, a digital ticket must be provided either within the official Havoc Rewards App, an Havoc Ticketmaster Account on a mobile device or within a mobile device's digital wallet to gain entry. Photocopies, screen shots, scans and/or pictures of hard tickets will not be permitted for entry.
The coupons previously in the full season ticket books will return for the 2024-25 season! More information on how those will be distributed will be announced at a later date.
Yes! Digital season tickets will be a different color than standard single game tickets.
For any questions, please contact the Havoc Office at tickets@huntsvillehavoc.com
